Hope City Church CLT – Privacy Policy & Mobile Terms of Service
Effective Date: January 1, 2026
Hope City Church CLT is committed to protecting your privacy. This Privacy Policy and Mobile Terms of Service outlines how we collect, use, and protect your personal information, specifically regarding mobile phone numbers and SMS communications.
1. Information Collection & Purpose
We collect personal information (such as your name, email address, and phone number) when you complete an online connection card, register for an event, sign up for a ministry/volunteer team, or submit an inquiry on our website.
We use this information to:
Send updates regarding church services, events, and gatherings.
Provide transactional notifications, registration confirmations, and group/volunteer scheduling updates.
Respond directly to your inquiries or prayer requests.
We maintain administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. Access to mobile and consent data is limited to authorized personnel only, and we do not permit unauthorized sharing of user data.
2. Mobile Messaging (SMS) Program Details
By providing your mobile phone number to Hope City Church CLT via website form, digital connection card, or paper sign-up sheet, you consent to receive informational and transactional text messages from us.
Message Frequency: Message frequency varies depending on church events, service schedules, and group involvement.
Message & Data Rates: Message and data rates may apply depending on your wireless carrier plan.
3. Mobile Data Non-Sharing Policy (Carriers Compliance)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shred with any third parties. We do not sell, rent, or trade phone numbers or SMS consent details under any circumstances.
4. Opt-Out & Customer Support
You are in control of your mobile communications:
To Opt-Out: You can cancel the SMS service at any time. Simply reply STOP to any text message received. You will receive one final confirmation message confirming you have been unsubscribed, and no further text messages will be sent.
For Support: Text HELP to any message for support, or contact Hope City Church CLT at info@hopecityclt.org or (704) 972-8711
5. Contact Us
If you have any questions regarding this privacy policy or your personal data, please contact us at hello@hopecitychurchclt.com or (704) 972-8711.
Connect with Us
Fill out our connection form here.